PRIVACY POLICY
Last updated March 27, 2024
This privacy notice for Nexco Analytics Sarl ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services") and how we handle the analysis raw and intermediate data ("your Datasets") that you can upload to our Services for analysis.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us (email, billing information)
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Datasets you disclose to us
In Short: When using the Service, you have to upload your Datasets. We solely use your Datasets in the goal of providing data analysis results. We do not own Datasets, nor do we use it for any other purpose. In no case will we share it or use it internally.
The Datasets you upload to our Service belongs to you. You are responsible of ensuring the anonymity of the Datasets you upload, in particular it should not contain names, email, phone number, ID number or information that allows direct identification of an individual.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
We also collect information through cookies to save your browsing parameters.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: Your information may be shared with third-parties services for login and billing.
We rely on trusted partners to handle login and billing to increase our Service security. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service.
3. HOW DO WE PROCESS YOUR DATASETS?
In Short: Your Datasets are processed and the final results kept in binary anonymized format (“your Results”). All original and non-aggregated intermediate files are removed and not kept.
We do not store your Datasets but keep a final binary file containing the analysis’ results which is necessary for our Service. We do not use your Datasets — either original or intermediate — or your results for any purpose other than providing our service. In no cases do we share your Datasets, intermediate files nor your Results to other users or parties beside our trusted cloud service provider.
4. WHEN AND WITH WHOM DO WE SHARE YOUR DATASETS?
In Short: We do not share your Datasets or your Results.
The Datasets and your Results are hosted on a trusted cloud service where only Nexco Analyics has access. We will not share your Datasets nor your Results with any third-parties nor will we disclose any insights regarding your Results or their nature.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information. In particular to remember user preferences.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. CONTACT
For questions contact us at:
Nexco Analytics
Bâtiment Alanine, Startlab
Route de la Corniche 5A
1066 Epalinges, Switzerland
© 2024 Nexco Analytics. All Rights Reserved.